ILASPP · FGRM
Feedback & Grievance Redress
Download FGRM SOP
Feedback & Grievance Redress
Mechanism
Download FGRM SOP
Find the appropriate complaint and feedback channels for each ILASPP implementing agency.
ATR/BPN
Complaint & Information ServicesLand Administration and Spatial Planning
WhatsApp
0811-1068-0000
0811-1068-0000
Email
surat@atrbpn.go.id
surat@atrbpn.go.id
Instagram ILASPP
@ilasppproject
@ilasppproject
Website / Application
SP4N-LAPOR!
SP4N-LAPOR!
Social Media ATR/BPN
Complaint Form
s.id/form-pengaduan-ilaspp
s.id/form-pengaduan-ilaspp
Use hastag #ILASPP at the end of your complaint or information request.
BIG
Complaint & Information ServicesLarge-Scale Base Map
Website / Application
SP4N-LAPOR!
SP4N-LAPOR!
Handphone
08111195005
08111195005
Instagram BIG
@infogeospasial
@infogeospasial
Complaint Form
bit.ly/lapor_big
bit.ly/lapor_big
Letter
Gedung G, Kantor Badan Informasi Geospasial, Jl. Raya Jakarta-Bogor KM.46, Pakansari, Kec. Cibinong, Kab. Bogor, Jawa Barat 16911
Gedung G, Kantor Badan Informasi Geospasial, Jl. Raya Jakarta-Bogor KM.46, Pakansari, Kec. Cibinong, Kab. Bogor, Jawa Barat 16911
MoHA
Complaint & Information ServicesVillage Boundary Setting
Telephone
088704701604
088704701604
PMD Office
In-Person Consultation at the Local Village Office
In-Person Consultation at the Local Village Office
Complaint Form
bit.ly/FormAduan-SafeguardVBS
bit.ly/FormAduan-SafeguardVBS
Letter
Jl. Siaga II C No.18, Pasar Minggu, Jakarta Selatan 12510
Jl. Siaga II C No.18, Pasar Minggu, Jakarta Selatan 12510
Each implementing agency manages and follows up complaints according to its respective authority.
